Terms & Conditions

1. Definitions

For the purposes of these Terms & Conditions, the following definitions apply:

• "Platform" or "Website" refers to the dojo77 online gaming platform accessible at https://dojo77.cam and any associated mobile applications or interfaces.
• "We", "Us", "Our", or "dojo77" refers to the operator of this platform and the entity providing gaming services to users.
• "You", "Your", or "User" refers to any individual accessing or using the dojo77 platform.
• "Account" refers to the registered user account created to access gaming services on the platform.
• "Balance" refers to the funds available in your account for wagering and withdrawal.
• "Bonus" refers to promotional credits, free bets, or other incentives provided by dojo77 subject to specific terms.
• "Wager" or "Bet" refers to any stake placed on a game, sporting event, or other gaming activity offered on the platform.
• "Services" refers to all gaming products, betting markets, casino games, and related features provided by dojo77.

2. Acceptance of Terms

These Terms & Conditions govern your use of the dojo77 platform and all services provided therein. By registering an account, accessing the website, placing bets, or using any feature of the platform, you confirm that:

1. You have read and understood these Terms & Conditions in their entirety.
2. You agree to be legally bound by these terms and any future amendments.
3. You meet all eligibility requirements specified in Section 3.
4. You will comply with all applicable laws and regulations in your jurisdiction.
5. All information you provide during registration and account use is accurate, current, and complete.

If you do not agree with any provision of these terms, you must immediately discontinue use of the platform and refrain from registering an account. Continued use of the platform after changes to these terms constitutes acceptance of the modified terms.

3. Eligibility Requirements

To use the dojo77 platform, you must meet the following eligibility criteria:

3.1 Age Requirement

You must be at least 21 years of age to create an account and use our services. dojo77 strictly enforces this age restriction in compliance with Indonesian regulations and international responsible gaming standards. We reserve the right to request government-issued identification to verify your age at any time. Accounts found to belong to underage individuals will be immediately suspended, all bets voided, and funds forfeited.

3.2 Jurisdictional Restrictions

You must be a resident of Indonesia or located within Indonesia at the time of accessing the platform. You are responsible for ensuring that your use of our services complies with all applicable laws and regulations in your jurisdiction. If online gaming is prohibited or restricted in your location, you must not access or use the dojo77 platform.

3.3 Legal Capacity

You must have the legal capacity to enter into binding contracts under the laws applicable to you. You confirm that you are not subject to any legal disability or restriction that would prevent you from using our services.

3.4 Single Account Policy

You may hold only one account with dojo77. Creating multiple accounts is strictly prohibited. If we detect duplicate accounts, all such accounts will be suspended, bets voided, bonuses forfeited, and only the original account may be retained at our discretion.

3.5 Prohibited Users

The following individuals are prohibited from using the platform:

• Employees of dojo77 and their immediate family members
• Individuals previously banned or self-excluded from the platform
• Individuals acting on behalf of third parties or using accounts not registered in their own name
• Individuals using VPNs, proxies, or other tools to disguise their true location

4. Account Registration and Security

4.1 Registration Process

To access gaming services on dojo77, you must register for an account by providing accurate personal information including your full legal name, date of birth, residential address, email address, and phone number. You agree to provide only truthful information and to update this information promptly if it changes.

4.2 Identity Verification

dojo77 implements Know Your Customer (KYC) procedures to verify user identities and prevent fraud, money laundering, and underage gaming. We reserve the right to request identity documents at any time, including but not limited to:

• Government-issued photo identification (KTP, passport, driver's license)
• Proof of address (utility bill, bank statement dated within the last 3 months)
• Payment method verification (bank account statement, e-wallet screenshot)
• Source of funds documentation for large transactions

Failure to provide requested documents within the specified timeframe may result in account restrictions including suspension of withdrawals until verification is completed.

4.3 Account Security

You are solely responsible for maintaining the confidentiality of your account credentials including your username and password. You must:

• Choose a strong, unique password not used on other websites
• Never share your login credentials with any third party
• Log out of your account after each session, especially on shared devices
• Notify dojo77 immediately if you suspect unauthorized account access
• Enable two-factor authentication when available for enhanced security

You are liable for all activities conducted through your account. dojo77 is not responsible for losses resulting from unauthorized access due to your failure to maintain credential security.

4.4 Account Responsibility

You acknowledge that your account is personal and non-transferable. You may not sell, transfer, or allow any other person to access or use your account. All transactions conducted through your account are deemed to be authorized by you.

5. Deposits and Withdrawals

5.1 Deposits

dojo77 accepts deposits through various payment methods including Indonesian banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon) and e-wallets (OVO, DANA, GoPay, ShopeePay, LinkAja). Minimum and maximum deposit amounts vary by payment method and are displayed during the deposit process. All deposits must be made from accounts registered in your own name. Third-party deposits are strictly prohibited and will result in funds being returned and potential account suspension.

5.2 Withdrawals

You may request withdrawal of your available balance at any time, subject to verification requirements and any applicable bonus terms. Withdrawals are processed to the same payment method used for deposit whenever possible. Processing times vary by method:

• Bank transfers (BCA, BRI, BNI, Mandiri): typically 5-30 minutes
• E-wallets (OVO, DANA, GoPay): typically instant to 15 minutes
• Other banks (CIMB Niaga, OCBC NISP, Danamon): typically 15-60 minutes

Minimum withdrawal amounts apply as specified on the platform. Withdrawal requests may be delayed or declined if account verification is incomplete, bonus terms have not been met, or suspicious activity is detected.

5.3 Fees

dojo77 does not charge fees for deposits or withdrawals. However, your payment provider (bank or e-wallet) may impose their own fees which are beyond our control. You are responsible for any such fees charged by third parties.

5.4 Currency

All transactions on the dojo77 platform are conducted in Indonesian Rupiah (IDR). Deposits made in other currencies will be converted to IDR at the prevailing exchange rate at the time of transaction.

5.5 Anti-Money Laundering

dojo77 maintains strict anti-money laundering (AML) procedures in compliance with international standards. We reserve the right to request source of funds documentation for deposits or withdrawals that exceed certain thresholds or appear unusual. Accounts may be suspended pending completion of AML verification. We report suspicious transactions to relevant authorities as required by law.

6. Bonuses and Promotions

6.1 Bonus Terms

dojo77 offers various bonuses and promotions including welcome bonuses, reload bonuses, cashback, and special event promotions. All bonuses are subject to specific terms and conditions which are clearly stated at the time the bonus is offered. Standard bonus terms typically include:

• Minimum deposit requirements to qualify for the bonus
• Rollover or wagering requirements (amount you must bet before bonus funds can be withdrawn)
• Eligible games or betting markets for bonus clearing
• Maximum bet limits while bonus is active
• Expiry period within which bonus must be used
• Restrictions on withdrawal of bonus funds until requirements are met

6.2 Bonus Abuse

Bonuses are intended for recreational players and may only be claimed once per user unless otherwise stated. Bonus abuse is strictly prohibited and includes but is not limited to:

• Creating multiple accounts to claim bonuses multiple times
• Colluding with other users to manipulate bonus outcomes
• Using betting strategies designed to exploit bonus terms (such as hedging)
• Depositing solely to claim bonuses with no genuine intent to play

Users found engaging in bonus abuse will have all bonuses voided, winnings confiscated, and accounts permanently banned. dojo77 reserves the right to refuse bonuses to any user at its discretion.

6.3 Bonus Modifications

dojo77 reserves the right to modify, suspend, or cancel any bonus or promotion at any time without prior notice. We may also change the terms and conditions of ongoing promotions. It is your responsibility to review bonus terms before participating in any promotion.

7. Betting Rules and Game Play

7.1 Bet Acceptance

All bets placed on the dojo77 platform are subject to acceptance by dojo77. We reserve the right to refuse or limit any bet at our discretion. Once a bet is accepted and confirmed, it becomes final and cannot be cancelled, altered, or revoked except in cases of obvious error.

7.2 Football Betting Rules

For football (bandar bola) and other sports betting markets:

• All bets are settled based on official results at the conclusion of regular time or the specified betting period
• For Asian Handicap (voor bola) markets, settlement rules follow standard Asian Handicap conventions
• Mix parlay (accumulator) bets require all selections to win for the bet to be successful
• If a match is postponed, bets remain valid if the match is rescheduled within 48 hours; otherwise bets are void
• If a match is abandoned, bets are void unless the result is already determined
• Live in-play betting rules apply to bets placed after match kick-off

7.3 Casino Game Rules

For casino games including slots, live casino, and table games:

• All games use certified Random Number Generators (RNG) or live dealers
• Specific game rules are available within each game interface
• Malfunctions void all pays and plays
• dojo77 is not responsible for internet connection issues that interrupt game play

7.4 Maximum Payouts

dojo77 reserves the right to impose maximum payout limits on individual bets or daily/weekly/monthly cumulative winnings. Maximum payout amounts are specified in the relevant betting markets or game rules and may vary by game type and VIP tier.

7.5 Obvious Errors

If an obvious error occurs in odds, results, or game operation, dojo77 reserves the right to void affected bets and return stakes. Obvious errors include but are not limited to incorrect odds display, incorrect result settlement, technical glitches, or manifest errors in game outcome. Users who knowingly exploit obvious errors may have winnings voided and accounts suspended.

8. Prohibited Activities

The following activities are strictly prohibited on the dojo77 platform:

8.1 Fraudulent Activity

• Using stolen credit cards, bank accounts, or e-wallets
• Providing false identity documents or impersonating another person
• Using software, bots, or automated systems to place bets
• Colluding with other users or third parties to manipulate outcomes
• Exploiting technical vulnerabilities or bugs in the platform

8.2 Unfair Play

• Creating multiple accounts to circumvent restrictions or claim bonuses multiple times
• Using VPNs, proxies, or other tools to disguise your location
• Engaging in arbitrage betting or bonus hunting across multiple platforms
• Sharing account credentials with other users

8.3 Money Laundering

• Depositing funds from illegal sources
• Using the platform to launder money or finance illegal activities
• Making deposits with no intention to play (using the platform as a money transfer service)

8.4 Consequences

Users found engaging in any prohibited activity will face immediate consequences including account suspension or permanent ban, forfeiture of all funds and winnings, and potential legal action. dojo77 cooperates fully with law enforcement authorities in investigating and prosecuting fraudulent activity.

9. Limitations of Liability

9.1 Service Availability

dojo77 strives to provide uninterrupted service but does not guarantee that the platform will be available at all times. We are not liable for losses resulting from service interruptions, maintenance downtime, technical failures, or circumstances beyond our reasonable control including internet service provider issues, power outages, or force majeure events.

9.2 Accuracy of Information

While we make reasonable efforts to ensure accuracy of information displayed on the platform including odds, results, and account balances, we do not warrant that such information is always accurate, complete, or current. In the event of discrepancies, our official records maintained on our servers will prevail.

9.3 Third-Party Content

The platform may contain links to third-party websites or integrate third-party content including game providers and payment processors. dojo77 is not responsible for the content, accuracy, or availability of third-party sites and services. Your use of third-party services is at your own risk and subject to their respective terms and conditions.

9.4 Maximum Liability

To the maximum extent permitted by applicable law, dojo77's total liability to you for any claims arising out of or relating to your use of the platform shall not exceed the total amount you have deposited into your account in the 12 months preceding the claim. We are not liable for any indirect, incidental, consequential, or punitive damages.

10. Account Suspension and Termination

10.1 Our Right to Suspend

dojo77 reserves the right to suspend or terminate your account at any time for any reason including but not limited to:

• Breach of these Terms & Conditions
• Failure to complete identity verification
• Suspected fraudulent activity or money laundering
• Bonus abuse or unfair play
• Abusive behavior toward staff or other users
• Request from regulatory or law enforcement authorities

If your account is suspended, we will investigate the matter and notify you of the outcome. Depending on the severity of the violation, suspension may be temporary or permanent.

10.2 Your Right to Close

You may close your account at any time by contacting customer support. Upon closure, you must withdraw any remaining balance. If you wish to self-exclude due to gambling concerns, please refer to our Responsible Gaming page for information on self-exclusion tools.

10.3 Effect of Termination

Upon termination of your account:

• You must immediately cease using the platform
• Any outstanding bets will be settled according to the result
• Your remaining balance (excluding any voided bonuses) will be available for withdrawal subject to verification requirements
• You may not create a new account without express permission from dojo77

11. Dispute Resolution

11.1 Internal Complaints Process

If you have a complaint or dispute regarding any aspect of our service, you should first contact our customer support team via email at [email protected] or through live chat. Please provide detailed information about your complaint including your username, transaction details, and a clear description of the issue. We will investigate your complaint and respond within 5 business days.

11.2 Escalation

If you are not satisfied with the initial response from customer support, you may escalate your complaint by requesting review by a senior manager. Escalated complaints will be reviewed within 10 business days and you will receive a final written response.

11.3 Final Decision

dojo77's decision on all matters relating to bets, games, account management, and interpretation of these Terms & Conditions is final and binding. We maintain detailed records of all transactions and game outcomes which serve as the definitive record in case of disputes.

12. Governing Law

These Terms & Conditions are governed by and construed in accordance with international gaming regulations and the laws applicable to our licensing jurisdiction. Any disputes arising from these terms or your use of the platform shall be subject to the exclusive jurisdiction of the courts in the licensing jurisdiction.

By using the dojo77 platform, you acknowledge that online gaming may be restricted or prohibited in certain jurisdictions. You are solely responsible for ensuring that your use of our services complies with all applicable laws in Indonesia and any other jurisdiction from which you access the platform.

13. Changes to Terms

dojo77 reserves the right to modify, amend, or update these Terms & Conditions at any time. We will notify users of material changes by posting the updated terms on the website with a new "Last Updated" date and, where appropriate, by sending email notification to registered users.

Your continued use of the platform after changes to these terms constitutes acceptance of the modified terms. If you do not agree with any changes, you must discontinue use of the platform and close your account. It is your responsibility to review these terms periodically to stay informed of any updates.

14. Contact Information

If you have any questions about these Terms & Conditions or any aspect of the dojo77 platform, please contact us through the following channels:

• Email: [email protected]
• WhatsApp: +62 812-3456-7890
• Live Chat: Available 24/7 on all pages of the website

Our customer support team operates 24 hours a day, 7 days a week, with Indonesian-speaking agents ready to assist you. For detailed answers to common questions, please visit our FAQ page.